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An Ongoing Study in Usability
![[article image]](/system/assets/0000/0420/032309_CACMp10_An_Ongoing_Study.large.jpg?1237988947&1237988946 "Communications Web site homepage")
The new Communications Web site went live last month after several weeks of intense beta testing. While we gleaned many valuable insights and lessons in this process, several highlights and user comments do stand out.
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